Terms and conditions of use
Last updated: July 2025
Welcome to the La Forfaiterie website. By accessing our platform, browsing our site, or making a purchase, you agree to the following terms and conditions. Please read them carefully before using our services.
1. Company information
La Forfaiterie
107, 1re Avenue, Stoneham (QC) G3C 0L3
2. Use of the website
You agree to use this website for lawful purposes only, in compliance with applicable laws in Québec and Canada. Any attempt at fraud, unauthorized access, or misuse of the site may result in access being blocked and, if necessary, legal action.
3. Products and services
La Forfaiterie offers packages, gift certificates, and experiences for purchase, online and in-store. Descriptions, images, prices, and availability are shown on the website but may be changed at any time without notice.
4. Prices and payment
All prices are displayed in Canadian dollars (CAD) and exclude applicable taxes unless otherwise stated. Payment is due at the time of purchase, whether online or in-store.
We accept major secure payment methods. By making a payment, you confirm that you are authorized to use the selected payment method.
5. Delivery or access
Purchased products or services are generally delivered by mail or electronically, depending on the format available and selected. Processing times may apply.
6. Exchanges, cancellations and refunds
Purchases are non-refundable, except in the event of a processing error or a non-compliant product. In some cases, an exchange or store credit may be offered. For any request, please email us at info@laforfaiterie.com
7. Privacy and data protection
La Forfaiterie respects our customers’ privacy. The personal information collected (name, email address, payment information) is used only to process your orders and provide optimal service.
We commit to never selling or sharing your information without your consent, except where required by law. For more information, please consult our Privacy Policy.
8. Intellectual property
All content on the website (texts, logos, visuals, trademarks, etc.) is the exclusive property of La Forfaiterie or its partners. Any unauthorized reproduction or use is strictly prohibited.
9. Limitation of liability
La Forfaiterie cannot be held liable for any direct or indirect damages resulting from the use of the website or the inability to access services, except where required by law.
10. Changes to these terms
La Forfaiterie reserves the right to modify these terms and conditions at any time, without notice. Changes will take effect as soon as they are published on the website.
11. Governing law and jurisdiction
These terms are governed by the laws of the Province of Québec and applicable federal laws of Canada. Any dispute will be subject to the exclusive jurisdiction of the competent courts of the judicial district of Québec.